Privacy Policy
Protecting your privacy is important to ESPERANZA/SONRISA HOMEOWNERS . We understand the importance our Web users place on their personal information. We want you to understand what information we collect and how we use it.

By visiting, you are accepting the practices described in this Privacy Policy. Changes to our Privacy Policy will be posted in this statement.

ESPERANZA/SONRISA HOMEOWNERS takes every precaution to protect your information. When you submit sensitive information via the website, your information is protected.

When you enter sensitive information, such as a credit card number, the information is encrypted with industry standard encryption software via SSL. While on a secure page provided by a third party payment processing service (Dues Payment), such as our assessment payment form and membership signup, the lock icon displays on the bottom of the Web browsers such as Netscape Navigator and Microsoft Internet Explorer.

Information Collection and Use
ESPERANZA/SONRISA HOMEOWNERS collects information in several ways on our website. Personal information is collected when you: sign up for e-statements; register for assessment payment; contact ESPERANZA/SONRISA HOMEOWNERS via e-mail through the contact form; or sign up to receive newsletters or be put on an e-mail list.

The type of information collected includes: names, addresses, e-mail address, telephone and fax numbers, credit card information, and information on your preferences regarding membership. Information collected from other areas of the site is used for billing purposes and relevant data to customers i.e.; address information and account balances. Contact information may be used to contact you regarding your request. Please note that the e-mail you provide us for log on purposes will not be disseminated, sold or otherwise provided to any third party. It is considered confidential unless you give us specific permission to release it.

Email Notification
Occasionally, ESPERANZA/SONRISA HOMEOWNERS will send you information on events, press releases or news articles. Out of respect for the privacy of our users we present you the option of not receiving these types of communications. Opt-out choices are placed on every promotional e-mail and fax. You may also opt out of all marketing promotions by contacting ESPERANZA/SONRISA HOMEOWNERS Direct by phone (800) 369-7260 or, by fax (949) 859-3729, or via e-mail at

Cookies are files stored on a user's computer. They are correlated to the particular user but are not linked to any personally identifiable information. ESPERANZA/SONRISA HOMEOWNERS uses persistent cookies, which reside on the user's computer for an extended period of time, and session cookies, which terminate once the user closes the Web browser, to enable use of the Members Only section of our site. The cookies are used to maintain log-in information. You can opt to decline cookies or delete them at your discretion. Web browser "help" files will provide proper instructions. If you choose not to accept cookies, you may not have access to the full benefits of the website. For example, you will not be able to access information in the Members Only section.

Log Files
Like most websites, ESPERANZA/SONRISA HOMEOWNERS 's website uses log files. The log files include IP (Internet protocol) addresses, browser type, referring pages, and time/date stamp, but they are only used to determine overall demographic information about our visitors and are not linked to personally identifiable information. ESPERANZA/SONRISA HOMEOWNERS uses these statistics in order to provide better service and to improve the function and quality of the site for you and other users.

ESPERANZA/SONRISA HOMEOWNERS may on occasion provide names and mailing addresses of ESPERANZA/SONRISA HOMEOWNERS members to product and service providers. ESPERANZA/SONRISA HOMEOWNERS does not release e-mail addresses, phone or fax numbers, or any financial information on such membership mailing lists.

ESPERANZA/SONRISA HOMEOWNERS uses an outside source for credit card processing. This company does not retain, share, store, or use personally identifiable information for any secondary purposes.

ESPERANZA/SONRISA HOMEOWNERS offers advertising space to third parties. These advertisers have access to statistics regarding the number of click-through their advertisements have received. Advertisers have access to information pertaining to their particular ad, and are not provided any personally identifiable information.

This website may contain links to other sites. Please be aware that ESPERANZA/SONRISA HOMEOWNERS is not responsible for the privacy practices of other sites. When you click on links to other sites, please be aware that you are leaving and that this Privacy Policy applies solely to information collected on these site.